Not received or lost your new SIM? No problem – just call our team on 789 from your Virgin Media phone, or 0345 6000 789* from any other phone, and we’ll send you a new one.
Why are Virgin Media sending out new SIM cards?
Re: Help been sent incompatible new sim card
Sometime back Virgin moved to having their own core network rather than relying on EE who now only handle signal. That change will allow Virgin to introduce new services and facilitate a change in their signal provider at the end of 2021. This requires replacement SIM cards.
How long does it take to get a replacement SIM?
A SIM swap lets you move your number to a replacement SIM if your old SIM is lost, stolen or damaged, or if you need a different size SIM for your new device. A SIM swap can take up to 24 hours to complete in busy periods, however it’s usually much quicker.
How do I get a replacement SIM card?
Contact customer service. If a SIM card is lost or stolen, contacting the SIM card’s service provider can ensure that the lost card is turned off and no unexpected usage occurs. Customer service may also be able to locate the nearest retail store that can provide a replacement SIM.
Can you get a new SIM card with the same number?
You will not be able to have two SIM cards registered to the same number at the same time. Once you order another SIM card, the previous one is automatically deactivated for security purposes. You can however, order a replacement card registered to the same phone number.
Is Virgin Mobile closing down?
In January 2020, Virgin Mobile announced that it would shut down, and transfer its remaining customers to its sister brand Boost Mobile the following month.
Can I put my virgin SIM card in any phone?
Unlocking your phone means that it’ll be able to take a SIM from any mobile network provider. The good news is that if you got your mobile phone from us, it’ll already be unlocked.
Do you get a new SIM when you upgrade?
Your SIM will be ready to use within 24 hours. Until then, keep using your old SIM and device. When you’re no longer able to make calls or send texts with your old SIM, your new SIM is ready. … If you’re on a Pay Monthly plan – you can order a replacement SIM, or use a SIM adapter.
How do I get a new number with 3?
The Three app
- Open the Three app on your device.
- Tap More at the bottom-right corner.
- Scroll down and tap Edit personal details.
- Tap the relevant option and follow the on-screen instructions.
Can a lost SIM card be replaced?
Contact the SIM card’s service provider and check if the lost card is turned off and no unexpected usage occurs. … If your phone is stolen, report the incident and request your service provider to immediately block the SIM card. 3. Go to the nearest service provider’s retail store to replace the lost card.
What do I do if I lost my SIM card?
Contact the local authorities if necessary.
Sometimes, an Android user loses his or her SIM card without anything criminal happening. However, if there is evidence that a theft has occurred and your SIM card was used for fraudulent purposes, you need to file a police report.
How much does it cost to get a new SIM card?
Activation Fees & SIM Card Costs: All Phone Companies Compared
|Activation Fees||SIM Card Prices|
|Republic Wireless No activation fees||$5 for SIM kits|
|Straight Talk No activation fee||$0.99 for SIM kit|
|T-Mobile No activation fees for Simple Choice or T-Mobile One Plans||$10 for prepaid or monthly SIM kits|
What happens if you take out your SIM card and put it in another phone?
When you move your SIM to another phone, you keep the same cell phone service. SIM cards make it easy for you to have multiple phone numbers so you can switch between them whenever you like. … In contrast, only SIM cards from a specific cell phone company will work in its locked phones.