What to do if ring doesn’t connect to WiFi?

How do I connect my Ring Doorbell to Wi-Fi?

If you’re using Android, swipe down from the top of your screen, tap WiFi, then tap the Ring WiFi network. The network will be named something like Ring-123456. Then connect the Ring doorbell to your WiFi. Make sure to connect to the WiFi network closest to where the Ring doorbell will be installed.

Why is my Ring Doorbell 2 not connecting to Wi-Fi?

There are two major reasons why a Ring device may go offline. Either the device is having power issues or something happened to your network. For a battery-operated device, that could mean the device’s battery is low, or drained. For a powered-device, that could mean that the device has temporarily lost power.

How do I fix a connection error on my Ring?

A poor connection between your Ring device and your router.

Slow internet upload and download speeds

  1. Bring your mobile device to the area where your Ring device is installed.
  2. Make sure cellular data is turned off on your mobile device settings.
  3. Open a web browser on your mobile device and go to ring.com/speed.
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Why is the Ring Wi-Fi not showing up?

If Wi-Fi is not showing up on your Ring device during setup, it may be because your cellular data is interfering with the device. In order to do this, you may need to disable cellular data on your phone. Another thing you can do is to navigate to your phone’s settings. From there, locate your Network settings.

Why won’t my Ring Doorbell connect to my wifi?

Check to see whether another Wi-Fi device is having a problem connecting to the network. Unplug your router for 30 seconds and then plug it back in. See if your Ring Doorbell automatically reconnects. Turn off the power to your Ring Pro at the breaker box for 30 seconds, then turn it back on.

What happens if Ring Doorbell loses WIFI connection?

If you lose wireless internet connection, Ring Doorbell will not be able to send audio and video data to your smartphones and tablets. However, if you connect Ring Doorbell to your wired doorbell you will still hear your doorbell when a visitor presses the button.

How do I reset my ring doorbell WiFi?

To reset/reconnect Wi-Fi on the Ring Doorbell:

  1. Remove the doorbell from its mount.
  2. Log into the Ring app and tap the menu icon.
  3. Select your doorbell, followed by “Device Health” and “Change Wi-Fi Network.”
  4. Press the orange button on the back of your Ring.
  5. Use your phone to connect to the Ring.

How do I reset my ring doorbell 2 WiFi?

To perform a hard reset, hold down the black button for 15 seconds. After releasing it, the light on the front will flash a few times indicating that your Ring Video Doorbell 2 is restarting.

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Why is my Ring not working on my phone?

If you still have issues, you may need to reset your Ring app. Do this by deleting the app from your device. Then, go to the Google Play store, find the Ring app and reinstall it. You won’t have to set up your devices again, simply log back in and all of your devices will still be installed.

Why can’t I log into my Ring app?

Receiving an Error Message when Attempting to Log In

Try uninstalling the app, restarting your phone, then reinstalling the app. Try logging into the app on wifi only or Cell Data only.

How do I restart my Ring camera?

To perform a hard reset, hold down the orange button for 20 seconds. After releasing it, the light on the back will flash a few times indicating that your Stick Up Cam is restarting. Give it about a minute to fully complete this process, then put it in setup mode again by briefly pressing the orange button on the back.

Wireless connection