You can also try resetting the modem to factory default settings by pressing the pinhole reset button on the back of the modem and holding it for 15 seconds. Need more help? Please contact us by calling 1-888-345-1111 or click the online chat button for further assistance.
How do I fix my Eastlink Internet?
If you’re experiencing a disruption in you your Eastlink services you can call 1-888-345-1111 to report the issue and find out more about any service interruptions in your area. You can also check out our Eastlink Support Twitter feed where we post updates on any issues that may be impacting Eastlink customers.
How do I reset my WiFi connection?
How to reset your router to restore factory default settings
- Locate the Reset button on the back of your router.
- With the router powered on, use the pointed end of a paperclip or similar object to press and hold the Reset button for 15 seconds.
- Wait for the router to fully reset and power back on.
How do I log into my Eastlink router?
To modify the settings of your WiFi modem:
- Open a web browser (Internet Explorer, Firefox, Safari, Chrome, etc.)
- In the address bar, type: 192.168.0.1 [Then press the Enter Key]
- Enter Username*: admin.
- Enter Password*: password.
- Click Login.
How do you reset WiFi if it’s not working?
The bottom line: 99% of home WiFi issues can be fixed by unplugging the router, waiting five seconds, then plugging it back in. This resets the device and frequently improves the speed.
Why is my Eastlink WiFi not working?
Unplug the power cord from the back of the modem. If you also have a router (for home/wireless networking), please unplug its power cable as well. After 10-15 seconds, plug the modem back in.
Why is my Eastlink cable not working?
The receiver may need to be refreshed. Unplug the power cord of the digital receiver, wait 10-15 seconds and then plug it back in again. Refer to the remote control page, and reprogram your remote for the receiver and any other device (TV, DVD player, etc.) you had it programmed for.
Why is my internet not working?
There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.
Does Resetting router change WiFi password?
Once you reset the router, the password for logging into the web interface and the WiFi password will be reset to their default passwords.
How do I check my Internet speed Eastlink?
For desktop computers, please visit http://speedtest.eastlink.ca (html 5 version) or http://speedtest.net (requires Flash player) to run a speedtest.