There are multiple, simple, troubleshooting steps you can try in order to connect to the Ring network: … Adjust the Smart Network Switch on your Android phone. Make sure your battery is fully charged if you’ve attempted set up multiple times. Try set up on a different mobile device.
Why is my Ring camera not connecting to Wi-Fi?
The three most common causes of this problem are the following: A poor connection between your mobile device and the internet. Slow internet upload and download speeds. A poor connection between your Ring device and your router.
What to do if Ring doesn’t connect to Wi-Fi?
Check to see whether another Wi-Fi device is having a problem connecting to the network. Unplug your router for 30 seconds and then plug it back in. See if your Ring Doorbell automatically reconnects. Turn off the power to your Ring Pro at the breaker box for 30 seconds, then turn it back on.
How do I connect my Ring camera to Wi-Fi?
If you’re using Android, swipe down from the top of your screen, tap WiFi, then tap the Ring WiFi network. The network will be named something like Ring-123456. Then connect the Ring doorbell to your WiFi. Make sure to connect to the WiFi network closest to where the Ring doorbell will be installed.
Why is my ring doorbell 2 not connecting to Wi-Fi?
There are two major reasons why a Ring device may go offline. Either the device is having power issues or something happened to your network. For a battery-operated device, that could mean the device’s battery is low, or drained. For a powered-device, that could mean that the device has temporarily lost power.
How do I change the WiFi on my Ring camera?
Just open the Ring app, navigate to the cam, go to Device Health, and tap Change Wi-Fi Network. From the list of networks, choose the one that you want to connect to. Some devices may offer a different option, called Reconnect to Wi-Fi.
How do I reset my ring doorbell WiFi?
To reset/reconnect Wi-Fi on the Ring Doorbell:
- Remove the doorbell from its mount.
- Log into the Ring app and tap the menu icon.
- Select your doorbell, followed by “Device Health” and “Change Wi-Fi Network.”
- Press the orange button on the back of your Ring.
- Use your phone to connect to the Ring.
What happens if ring doorbell loses WiFi connection?
If you lose wireless internet connection, Ring Doorbell will not be able to send audio and video data to your smartphones and tablets. However, if you connect Ring Doorbell to your wired doorbell you will still hear your doorbell when a visitor presses the button.
Does Ring work without WiFi?
Do I need a wifi connection to set up my Ring device? Yes. Ring devices require a wireless internet connection for operation.
Why can’t I log into my Ring app?
Receiving an Error Message when Attempting to Log In
Try uninstalling the app, restarting your phone, then reinstalling the app. Try logging into the app on wifi only or Cell Data only.
How can I set my Ring camera without WiFi?
Use a Portable Hotspot if You Don’t Have a Wi-Fi Network to Connect to. You can also connect your Ring Doorbell to a WiFi hotspot if you don’t have access to a full wireless network from a router. The device will be able to function properly when connected to a hotspot.
Do all Ring devices have to be on the same network?
Yes, Ring’s cameras and doorbells can be connected to different home networks within your Ring app. You can also connect some devices to your WiFi network(s), and others to your Ring Chime Pro – it’s up to you.