Why my mobile data is not working but WiFi is working?

If you’re having problems connecting to the internet using mobile data, try these steps: Go to Settings and make sure mobile data is switched on. If you have a 4G device, go to Settings and check 4G is switched on. Check your Network mode is set to automatic.

What to do if mobile data is on but not working?

What to do when my mobile data is on but not working:

  1. Toggle on/off Airplane mode.
  2. Restart your device.
  3. Empower the right network mode.
  4. Reset your device’s APN settings.
  5. Set APN protocol to IPv4/IPv6.
  6. Wipe cache partition from recovery mode.
  7. Reset your phone’s network settings.

Why my mobile data is not working?

Changing this is simple. Go to “Settings -> Network & Internet -> Mobile network -> Preferred network type,” then switch to the one that best suits your phone. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available.

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Why is my internet not working even though it’s connected?

There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.

Why did my 4g stopped working?

Paths can differ slightly depending your Android version and phone manufacturer, but you can usually enable Airplane mode by going to Settings > Wireless & networks > Airplane mode. Turn it on for at least a couple of seconds, then disable it. In a lot of cases your LTE connection issues will be gone.

How can I solve my phone network problem?

How to fix “Mobile network not Available”error on android phones

  1. Restart Your Device. …
  2. Remove SIM Card and Put it Back. …
  3. Check Network Settings. …
  4. Check whether phone is in Roaming Mode. …
  5. Update the phone system to fix software bugs. …
  6. Turn off mobile data and turn on it again. …
  7. Turn off WiFi. …
  8. Make sure Airplane mode is turned off.

How do I activate mobile data?

Android. Go to Settings → Wireless & networks → Data usage and turn on Mobile data.

What are APN settings?

APN (or access point name) settings contain information that’s needed to make data connections through your phone – especially internet browsing. In most cases, BT One Phone APN and MMS (picture) settings are automatically set up in your phone, so you can use mobile data straight away.

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How do I fix connected but no Internet access?

How to Fix “No Internet Access” Errors

  1. Confirm other devices can’t connect.
  2. Reboot your PC.
  3. Reboot your modem and router.
  4. Run the Windows network troubleshooter.
  5. Check your IP address settings.
  6. Check your ISP’s status.
  7. Try a few Command Prompt commands.
  8. Disable security software.

Why does my phone say no Internet connection when I have WiFi?

When other devices are able to access the Internet through your WiFi, the problem lies with your device and its WiFi adapter. As a first step, restart your device and see if that fixes the problem. As with the router, network and software problems often get fixed automatically with a simple restart.

How do I fix my WiFi connection?

Home WiFi Quick Fix

Unplug or power off your router. Wait 2-5 minutes before plugging it back in. Wait 5 more minutes and retry the connection.

Why cant I change my APN settings?

Sometimes, APN settings on your device for a particular carrier may be “locked” such that they are “grayed out” and can’t be modified. This is often an indication that they have been set by your currently connected carrier and that you shouldn’t need to modify them.

What does ## 72786 do?

Without a PRL, the device may not be able to roam, i.e. obtain service outside of the home area. … For Sprint, it is ##873283# (it is also possible to use code ##72786# on Android or ##25327# on iOS to completely clear out the service programming and redo OTA activation, which includes updating the PRL).

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How do I reset my SIM card settings?

About This Article

  1. Open Settings.
  2. Tap ⋯ More.
  3. Tap Network settings reset.
  4. Tap RESET SETTINGS.
  5. Tap RESET SETTINGS.
Wireless connection