This may be due to a poor wifi connection, or because you entered the wrong wifi network password. Check that your Base Station location has a strong wifi signal, and then tap the Try Again button to retry the wifi connection.
Why is my ring not connecting to Wi-Fi?
Check to see whether another Wi-Fi device is having a problem connecting to the network. Unplug your router for 30 seconds and then plug it back in. See if your Ring Doorbell automatically reconnects. Turn off the power to your Ring Pro at the breaker box for 30 seconds, then turn it back on.
How do I connect my ring alarm to my Wi-Fi?
Check the Ring app
- Open up the Ring app and tap on the three lines on the top left.
- Look for Devices in the list on the left side of the screen.
- Tap Devices.
- Select the device (camera, doorbell, etc.) …
- Tap on Device Health on the bottom of the screen.
- Tap on Reconnect to Wifi or Change Wifi Network.
How do I fix a connection error on my ring?
A poor connection between your Ring device and your router.
Slow internet upload and download speeds
- Bring your mobile device to the area where your Ring device is installed.
- Make sure cellular data is turned off on your mobile device settings.
- Open a web browser on your mobile device and go to ring.com/speed.
Why can’t I log into my Ring app?
Receiving an Error Message when Attempting to Log In
Try uninstalling the app, restarting your phone, then reinstalling the app. Try logging into the app on wifi only or Cell Data only.
What happens if ring doorbell loses WiFi connection?
If you lose wireless internet connection, Ring Doorbell will not be able to send audio and video data to your smartphones and tablets. However, if you connect Ring Doorbell to your wired doorbell you will still hear your doorbell when a visitor presses the button.
How do I reset my ring system?
To perform a hard reset, hold down the orange button for 20 seconds. After releasing it, the light on the front will flash a few times indicating that your Ring Doorbell is restarting. It may take a minute to fully complete this process.
Why is my ring Base Station red?
A solid red light usually indicates that your Base Station’s cellular module is not connected correctly.
Does ring security work if wifi is down?
Note: If the Base Station goes offline, you will be unable to access or control your devices through the app, but your device will remain armed, and the Ring Alarm siren will still function. Your Ring Alarm usually communicates with you or your monitoring service through the internet via wifi or an Ethernet cable.
Why is my Ring not working on my phone?
If you still have issues, you may need to reset your Ring app. Do this by deleting the app from your device. Then, go to the Google Play store, find the Ring app and reinstall it. You won’t have to set up your devices again, simply log back in and all of your devices will still be installed.
How do I reset my Ring Spotd Cam wired?
Press and hold the reset button atop the camera for 30 seconds. After releasing it, the status light located at the bottom will flash a few times indicating the camera is restarting. The camera is now reset to factory defaults.
How much is Ring monthly?
Ring Protect Basic is $3 per month or $30 per year for each device subscribed (in the US). Ring Protect Plus is $10 per month or $100 each year to cover all devices at your home (in the US).