1. Check that the Wi-fi network you are trying to connect to is on 2.4Ghz – Ring only works with 2.4Ghz, unless you have the Ring Pro. … Press the orange button on the reverse of Ring for 30 seconds – this is a factory reset and broke the loop of ‘unable to join’ and allows you to start the process again form scratch.
Why isn’t my Ring finding my Wi-Fi?
There are multiple, simple, troubleshooting steps you can try in order to connect to the Ring network: … Adjust the Smart Network Switch on your Android phone. Make sure your battery is fully charged if you’ve attempted set up multiple times. Try set up on a different mobile device.
Why won’t my ring doorbell pick up my Wi-Fi?
Reset Your Ring Device
If your device is still facing problems connecting to Wi-Fi, try resetting the device. You can do this by pressing and holding the orange button on the backside of the device. This resets the device, allowing you to start the whole setup process all over again.
How do I reconnect my Ring camera to Wi-Fi?
Check the Ring app
- Open up the Ring app and tap on the three lines on the top left.
- Look for Devices in the list on the left side of the screen.
- Tap Devices.
- Select the device (camera, doorbell, etc.) …
- Tap on Device Health on the bottom of the screen.
- Tap on Reconnect to Wifi or Change Wifi Network.
Why won’t my Ring camera connect?
The three most common causes of this problem are the following: A poor connection between your mobile device and the internet. Slow internet upload and download speeds. A poor connection between your Ring device and your router.
What happens if Ring Doorbell loses Wi-Fi connection?
If you lose wireless internet connection, Ring Doorbell will not be able to send audio and video data to your smartphones and tablets. However, if you connect Ring Doorbell to your wired doorbell you will still hear your doorbell when a visitor presses the button.
How do I reset my Ring Doorbell Wi-Fi?
To reset/reconnect Wi-Fi on the Ring Doorbell:
- Remove the doorbell from its mount.
- Log into the Ring app and tap the menu icon.
- Select your doorbell, followed by “Device Health” and “Change Wi-Fi Network.”
- Press the orange button on the back of your Ring.
- Use your phone to connect to the Ring.
How do I change my Wi-Fi to 2.4 GHz?
The frequency band is changed directly on the router:
- Enter the IP address 192.168. 0.1 in your Internet browser.
- Leave the user field empty and use admin as the password.
- Select Wireless from the menu.
- In the 802.11 band selection field, you can select 2.4 GHz or 5 GHz.
- Click on Apply to save the Settings.
Why is my Ring connection weak?
If your signal is poor or very poor, this can be caused by the distance between the router and your Ring device, the layout of your home, or interference caused by other devices (TV’s, game systems, etc.) or materials in your home such as stucco, brick, metal, large mirrors or glass doors.
Do all Ring devices have to be on the same network?
Yes, Ring’s cameras and doorbells can be connected to different home networks within your Ring app. You can also connect some devices to your WiFi network(s), and others to your Ring Chime Pro – it’s up to you.