How do I fix my Plantronics Bluetooth headset?

Why is my Plantronics wireless headset not working?

Resolution 1: Unplug the headset from the USB port, and then plug it back in. … Expand one of the Host Controller devices, then USB Root Hub, then Generic USB Hub, and finally USB Composite Device. If your Plantronics product is not listed, repeat Step 4 with the next Host Controller device.

What do you do if your Plantronics headset is not working?

Unplug the headset from the PC’s USB port and reboot the computer. Do not just restart – perform a complete system shutdown and then turn back on, as this will help clear the memory in the USB ports. Plug the headset directly into the PC and not into a hub or docking station.

Why is my Plantronics not connecting?

If the headset is listed in your cell phone’s list of paired devices, but will not connect to the phone, please try the following: Delete the headset from your cell phone’s list of paired devices. … Pair the headset with your phone again. If the issue persists, try pairing the headset to a different cell phone.

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Why can’t I hear out of my Plantronics headset?

If you are unable to hear the caller or a dial tone, try the following: The headset may not be paired to the USB adaptor. … Use the audio settings in Windows under Sounds and Audio Devices to select “Plantronics BT Adaptor” as the audio device. The listening volume may be too low.

How do I reset my Plantronics wireless headset?

Step 1: Press the Talk Button and push the Mute Button in for 5 seconds until the Talk Indicator Light begins to flash green. Release both buttons. Step 2: Press the Talk Button again and release. Step 3: The last step is to unplug the AC power adapter for 5 seconds, then reconnect.

How do I reset my Plantronics wireless headphones?

To reset your BackBeat GO/BackBeat GO 2:

Press the power button for about 5-6 seconds until the indicator light starts flashing red and blue. Press the volume up and volume down buttons at the same time. The light flashes rapidly 3 times, and then the headset turns off.

How do you troubleshoot a headset?

Find answers here.

  1. Snapping, crackling, popping, or no audio on one side. Make sure the 3.5 mm audio jack is fully plugged in. …
  2. Volume too high. Turn the source volume down.
  3. Phone not responding to button presses. Make sure that the headset plug is securely connected. …
  4. Compatibility issues. …
  5. Microphone does not pick up sound.

How do I connect my Plantronics headset to my computer?

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  1. Turn the headset on. Press and hold the call control button for about 5-6 seconds until the light on the headset starts flashing an alternating red-blue. …
  2. Plug the Bluetooth USB adapter into the computer. Once the devices pair successfully, the light on the headset stops flashing.
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How do I unmute my Plantronics headset?

To mute, press the volume down button for about 1.5 seconds until a triple beep is heard in the headset. The headset will continue to give a triple beep every 15 seconds. To unmute, press the volume down button for about 1.5 seconds until a triple beep is heard in the headset.

How do I reset my Plantronics Bluetooth?

Reset Plantronics Bluetooth Headset

  1. Remove the Plantronics headset from your cell phones paired devices.
  2. Power your cell phone off, then power it back on.
  3. Pair your Plantronics headset back to your cell phone (follow manual if unsure how)
  4. Your Plantronics headset should now be reset.

How do I put my Plantronics headset in pairing mode?

Turn the headset on and then put it on. Press and hold the Call button until you hear “pairing.” While the headset LEDs are flashing blue and red, activate Bluetooth on your phone and set it to search for new devices.

Why won’t my Plantronics Bluetooth connect to my iPhone 11?

If your iPhone still won’t connect to Bluetooth, you can try deleting other devices from Bluetooth settings, updating your iOS software, resetting your network settings, or restarting your iPhone entirely.

Wireless connection